Our dedicated account management ensures attention to detail at every step. Customer satisfaction is our highest priority. So we assign each client a dedicated management team to oversee their account, review our performance, and implement any needed improvements on an ongoing basis. For employers, that means consistent, reliable service that helps ensure successful relocations, and close coordination to simplify and streamline administration processes. For assignees, it means a convenient, personalized move that attends to every detail, from packing services to customs compliance to ensuring their shipment arrives safely and punctually.
With the unmatched scope of SIRVA, we put your people first. As part of the SIRVA Moving Services network, the largest family of moving companies in the world, we not only have the capacity to make your moves a priority, we can leverage our volume with sea and air carriers to offer the most cost-effective moving solutions. With owned and franchised operations in over 40 countries, and certified partners in 135 countries, North American International can help relocate your employees virtually anywhere, anytime. Our networks work seamlessly to provide exceptional service from departure through destination. We work only with the most respected names in moving worldwide, and all partners in our network are industry leaders in their respective regions.
We have both the global infrastructure and the people on the ground to ensure reliable, quality moves, every time. From packing to customs and beyond, we bring it all home for your employees. Our broad expertise provides advantages in every phase of the relocation process. In your assignees’ host countries, our local personnel ensure that all customs forms are completed and filed correctly. And at delivery, our English-speaking crews will fulfill any special assignee requests, and remove all unwanted packing debris.
The key to successful international moves lies in the planning. To ensure the best move experience for assignees and close coordination with your relocation program, North American International begins every move with extensive pre-move planning. Our experienced move coordinators work directly with you and your assignees to develop a moving plan that meets their needs and fits into your company’s overall relocation program. They personally understand what’s most important for each client and assignee, and plan each move accordingly. Additional stops, remove destinations, special customs requirements – through handling thousands of international moves every year, our people have encountered it all, and they know how to handle virtually any challenge.
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